Course Duration

3 days (with distance learning/self study)

Course Fee

£260 per person

Qualification

Level 2 Award for Working as a CCTV Operator (Public Space Surveillance) within the Private Security Industry (QCF)

How long will it take?

To complete this qualification learners are expected to undertake approximately 31 hours of learning. The SIA stipulates a minimum of 22 contact hours (3 days) if self-study is undertaken.

Who is it for?

This qualification is designed for those learners wishing to apply for a license from the SIA to work as a CCTV Operator. It is based on the relevant SIA specifications and supported by Skills for Security.

Entry Guidance

Learners must be 18+, complete self-study (ACT training) and bring valid First Aid certification (within 3 months). Failure to complete ACT E-Learning and Self-Study workbooks before your course start date means you won’t be allowed to attend or be refunded.

You will need to bring on the first day:
1 x Passport quality Photograph
Government-issued Identification

What's Included?

• 3 days classroom-based training
• Exam and Certification
• Free exam resit (if required)
• Lunch and refreshments
• Support for SIA license application

Course Topics

Unit 1 – Working within the Private Security Industry

• Roles, legislation, safety and communication
• Customer service and emergency procedures

Unit 2 – Working as a CCTV Operator

• Operational procedures, legislation, surveillance ethics
• Communication with control room and emergency services

Unit 3 – Practical Operation of CCTV Equipment

• Using HD CCTV systems, camera operation, zoom/pan
• Recording, storing, and reviewing footage

Assessment

Multiple choice exams (externally set) and practical assessments via camera equipment operation and footage review. 100% pass required on practicals. Minimum 70% on theory.

ID Requirements

Bring valid photo ID and 1 passport-style photo. Photocopies not accepted. See the list of acceptable documents below.